Facebook Commenting FAQs

This site uses Facebook commenting to foster a robust, relevant and respectful debate on the issues of the day. Below are answers to some frequently asked questions. If you need additional clarification, please email us at Canada.comHelp@postmedia.com

Q: Why has canada.com moved to a Facebook commenting system?

A: We believe very strongly in freedom of speech. Our goal is to create a welcoming and thoughtful forum on our website where real people can debate real issues. We believe Facebook commenting will promote a rich and stimulating conversation, the ability for a better discussion. Facebook commenting will also make it easier for you to share stories with your friends.

Q: Do I need a Facebook account to comment?

A: Yes. To add a comment, you need to be logged in at Facebook. If you do not have a Facebook account, you can get one at http://www.facebook.com. It is simple and it is free.

Q: I already have a account with canada.com. Do I still need a Facebook account to comment?

A: Yes.

Q: Do I need to register for an account on canada.com to comment?

A: No. You only need a Facebook account to comment.

Q: Will my friends on Facebook see my comments?

A: When you post a comment, it will also appear on Facebook if you leave the “Post my comments to my Facebook profile” box checked.

Q: Why does my Facebook profile picture and name appear on the comments page when I haven’t posted a comment?

A: If you’re signed to Facebook, your information will appear, but it is not visible to anyone else until your comment is published.

Q: Will people be able to view my Facebook profile if I post a comment?

A: What others see when they click on your name or picture on our site is determined by your Facebook privacy settings. Log in to your Facebook account via https://www.facebook.com/ to adjust your Facebook privacy settings. The information you post to Facebook is up to you. You can post nothing about yourself if you choose.

Q: How do I report an inappropriate or abusive comment?

A: Click the “X” in the upper right corner of the comment box. Choose one of the options to report a comment as spam or abuse. The comment will be removed from your view. Facebook tracks abuse reports and automatically bans users who are consistently abusive. Star staffers also monitor comments and will ban abusive users if necessary.

Q: What is a Top Commenter and how do I become one?

A: Facebook automatically assigns The Top Commenter badge to users whose comments are most often “Liked” by others.

Q: Why can’t I see the comments?

A: Comments on this site are public, which means anyone logged in or out of Facebook should be able to view them. If you cannot see the comments, please check with your IT department. Some government agencies and other employers block Facebook domains and applications from their servers.

Q: What if my question wasn’t answered here?

A: Email pdolympics@postmedia.com . If you’re having problems with your Facebook account, please visit the Help pages at http://www.facebook.com .

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